Frequently Asked Questions
What amenities does Matthews Place offer?
Residents enjoy community amenities including a swimming pool, fitness center, grilling areas, and beautifully landscaped grounds.
What interior apartment features are included?
Apartment homes at Matthews Place feature hardwood style flooring, stainless steel appliances, and granite countertops in select homes.
Do apartments have private outdoor space?
Many apartment homes at Matthews Place include a private patio or balcony providing additional space to relax outdoors.
Is Matthews Place a pet friendly apartment community?
Yes Matthews Place is a pet friendly community. Residents may have up to two pets per apartment home. Please contact the leasing office for details on fees and policies.
Is Matthews Place a smoke free community?
Yes Matthews Place is a smoke free community. Designated smoking stations may be available throughout the property.
When is rent due each month?
Rent is due on the first day of each month and can be paid easily through the resident portal.
Do you offer online rent payments?
Yes residents can pay rent online through the resident portal and manage their account digitally.
What utilities are residents responsible for?
Utilities may vary by apartment home. The leasing office can provide a full breakdown of utility responsibilities before move in.
Do I need an appointment to tour Matthews Place Apartments?
Walk-ins are welcome at Matthews Place Apartments though we recommend calling ahead to ensure our team can give you a full tour. Please arrive at least 30 minutes before closing and bring a valid photo ID if you are 18 or older.
What lease terms are available at Matthews Place?
Matthews Place offers flexible lease terms typically ranging from 4 to 18 months depending on availability. Contact the leasing office for current pricing and lease options.
How do I apply for an apartment at Matthews Place?
You can apply online through the Matthews Place Apartments website or visit the leasing office during business hours if you would like assistance with your application.
What floor plans are available at Matthews Place?
Matthews Place offers spacious one, two, and three bedroom apartment homes designed to accommodate a variety of lifestyles.
Why do apartment prices vary?
Apartment pricing can vary depending on the floor plan, lease term, apartment location within the community, and any interior upgrades.
How much income do I need to qualify for an apartment?
Most applicants should plan for rent to be approximately three times their monthly income. Contact the leasing office for current qualification guidelines.
Where is Matthews Place located?
Matthews Place is located in Matthews, North Carolina with easy access to Independence Boulevard, shopping, dining, and commuting routes.
Are there restaurants and shopping near Matthews Place?
Yes Matthews Place is located near a variety of shopping centers, grocery stores, restaurants, and entertainment options in Matthews.
Can I renew my lease at Matthews Place?
Yes renewal options are typically offered before your lease ends and the leasing team will review available terms with you.
Is parking available at Matthews Place?
Matthews Place offers convenient surface parking for residents and guests throughout the community.
What notice is required before moving out?
Residents are required to provide a 60 day written notice prior to the end of their lease.
How do I submit a maintenance request?
Residents can submit maintenance requests through the online resident portal or contact the leasing office during business hours. Emergency maintenance is available 24 hours a day.
Is emergency maintenance available?
Yes Matthews Place offers 24 hour emergency maintenance service for urgent issues that cannot wait until the next business day.
Can I transfer to another apartment within the community?
Internal transfers may be available depending on timing and availability. Contact the leasing office for details.